Terms and Conditions
Last Updated: 15/march/2025
Welcome to Grepto! By using our food delivery services, you agree to comply with the following Terms and Conditions. Please read them carefully before using our app.
By accessing or using Grepto, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree, please do not use our services.
You must create an account to use Grepto.
You are responsible for maintaining the confidentiality of your account credentials.
You must be at least 18 years old to use our services.
All orders placed through Grepto are subject to availability.
Prices listed on the app are final, including applicable taxes and delivery charges.
Payments must be made through the available payment options before the order is confirmed.
Estimated delivery times may vary depending on location and restaurant preparation time.
Orders cannot be canceled once they are confirmed unless the restaurant agrees.
If an order is undelivered due to incorrect information or unavailability, no refund will be issued.
Refunds will only be issued for failed or incorrect deliveries.
If an order is delivered incorrectly, please contact customer support within 24 hours.
Users must not misuse the app or engage in fraudulent activities.
Grepto reserves the right to suspend or terminate accounts that violate these terms.
Grepto acts as a mediator between users and restaurants; we are not responsible for food quality.
We are not liable for any losses, damages, or delays in delivery beyond our control.
All content on Grepto, including logos, designs, and trademarks, is the property of Grepto and cannot be used without permission.
Grepto reserves the right to update these Terms and Conditions at any time. Users will be notified of significant changes.
